Refund policy

Armor Aflame Return and Refund Policy

At Armor Aflame, we strive to ensure that you are completely satisfied with your purchase. However, we understand that there may be instances where you need to return an item. To make this process as smooth as possible, we have outlined our return and refund policy below:

Return Policy:

  • Time Frame: Returns are accepted within 30 days of purchase for a full refund or exchange.
  • Condition of Items: To be eligible for a return, items must be unused, in their original packaging, and with all tags attached.
  • Refund Process: Refunds will be issued to the original form of payment within 14 days of the returned item being received and inspected by our team.
  • Return Shipping Costs: Customers are responsible for return shipping costs, except in cases where the return is due to a manufacturing defect or an error on our part.
  • Initiating a Return: To initiate a return, please contact our customer support team with your order number and the reason for return.
  • Sale Items: Items purchased during a sale are eligible for exchange or store credit only.

Exceptions to the Return Policy:

  • Personalized or Customized Items: Items that have been personalized or customized are not eligible for return or exchange, unless they arrived damaged or defective.
  • Used, Worn, or Washed Items: Any items that have been used, worn, or washed cannot be returned or exchanged.
  • Clearance or Final Sale Items: All clearance or final sale items are non-returnable and non-refundable.

Additional Information:

We value your satisfaction and are here to help with any issues or concerns you may have regarding our products. If your return falls outside of the policy outlined above, please contact our customer support team to discuss potential solutions.

Thank you for choosing Armor Aflame. We look forward to serving you and ensuring your experience with our products is exceptional.

For any further questions regarding our return and refund policy or to initiate a return, please contact our customer support team.