Shipping policy
Armor Aflame Shipping Policy
At Armor Aflame, we're dedicated to delivering our quality products to you efficiently and affordably. To ensure a smooth and satisfactory shopping experience, we've outlined our shipping options and policies below.
Shipping Options
We offer three distinct shipping options to cater to your needs:
- Standard Shipping: Get your order delivered within 5-7 business days for a flat rate fee. Ideal for those who plan ahead.
- Express Shipping: Need your order quickly? Opt for Express Shipping and receive your items within 2-3 business days for a competitive fee.
- Free Shipping: Enjoy the perks of shopping with us! We offer free shipping on select orders that exceed a specified value. The threshold for free shipping eligibility is clearly mentioned at checkout.
International Shipping
Currently, Armor Aflame ships only within the United States. We're working on expanding our reach to international customers and will update our policies accordingly.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this number to monitor your package's progress directly on the courier's website.
Return Policy
Your satisfaction is paramount to us. If you're not entirely happy with your purchase, our return policy is designed to be hassle-free:
- Return Window: Items can be returned within 30 days of delivery.
- Condition: To be eligible for a return, items must be in their original condition, unworn, and with all tags attached.
- Proof of Purchase: Returns must include the original order receipt or packing slip.
- Refund Process: Refunds are issued to the original payment method within 10-14 days of receiving the returned item.
- Return Shipping Costs: Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part.
Exceptions: Please note, custom-made or personalized items are non-returnable unless there's an issue with the product quality.
How to Initiate a Return
If you wish to return an item, please reach out to our customer service team. They'll guide you through the process and provide any necessary instructions or assistance.
Contact Us
For any questions or concerns regarding your order, shipping, or returns, please don't hesitate to contact our customer support team. We're here to ensure your Armor Aflame experience is nothing short of exceptional.
Thank you for choosing Armor Aflame. We look forward to serving you.